FAQ

  • ➜ I am a returning student and I’m not able to log in to my account with my old password. What should I do?

    If you’re a returning student and are unable to log in with your old password, it’s likely because we’ve moved to a new platform and you need to set a new password. Please follow these steps:

    1. Use the express sign-in link to set your new password. Click on the link below or paste it into your browser:

      2. https://academy.islamicic.com/users/express_signin?email=xxxx

    2. Replace xxxx with your email address. For example, if your email is [email protected], your link will be:

      3. https://academy.islamicic.com/users/[email protected]

    3. Follow the instructions to set your new password and regain access to your account.
  • ➜ I am still having trouble signing in. What should I do?

    If you encounter any issues or need further assistance, please contact our support team at [email protected] for help.